JustShipping

Product Availability

Due to high demand, we are limiting our Rx meals for clients to ensure all pet parents have the prescription meal their pet needs. We are also limiting the sale of PantryFresh cases to a maximum of 5 per customer.

If you need assistance, our Customer Service Team will be happy to answer any questions and assist you with your purchase at (949) 722-3647.

Frozen meals: Free shipping nationwide on orders over $99! 

If your order is less than $99, we will pass through what it costs us to ship. Free shipping not applicable if you select Express Delivery options.

*Shipments to Alaska, Hawaii, and Canada excluded from free shipping promo.

Dry goods (DIY Kits, Supplements & Treats): Free shipping nationwide on orders over $49!

If your order is less than $49, we will pass through what it costs us to ship.

*Shipments to Canada excluded from free shipping promo.

Standard shipping lead times

We deliver to all 50 states, as well as Canada (dry goods only), with lead times varying by region. We'll also provide an estimated delivery date during checkout. If you need your package earlier, see faster shipping options available during checkout (e.g., Overnight, 2-Day, Express).

See more about our Local Fresh Dog Food Delivery Service.

While we don't anticipate extended shipping delays, please be aware that this could change due to extremely high demand and product availability.

Thank you and please keep yourself, and your pet family members, safe and healthy.