Simplify with Autoship
With Autoship, we’ve made it easier than ever to ensure you always have your pet’s food—on your schedule.
Here’s how it works
- When you're placing your order, simply select the Autoship on the product page or during checkout.
- Set your preferred frequency:
- Every week
- Every 2-weeks
- Every 3-weeks
- Every 4-weeks
- Every 8-weeks
- That's it! Just sit back and let Autoship do all the work for you and your pet.
Q: Is there any obligation to enroll in auto-ship?
A: None at all! With Autoship, you can pause, cancel, or make changes to your order at any time before your order is processed.
Q: How far in advance can I skip a delivery?
A: By 10pm Pacific on the day before your Autoship order is scheduled to process. To find the date of processing, go to Manage Autoship in your account, and click Manage this Autoship to view the next order date.
Q: How do I add or remove items or change the frequency of a recurring order?
A: Select Manage my Autoship and make the desired edits to your order. Once you’re satisfied with your change, click Save this Autoship.
Q: Can I have my Autoship delivered during the weekend?
A: At this time, deliveries are only Monday through Friday. We apologize for any inconvenience.