Simplify with Autoship

With Autoship, we’ve made it easier than ever to ensure you always have your pet’s food—on your schedule. 

Here’s how it works

  1. When you're placing your order, simply select Autoship on the product page or during checkout. 
  2. Set your preferred frequency:
    • Every week
    • Every 2-weeks
    • Every 3-weeks
    • Every 4-weeks
    • Every 5-weeks
    • Every 6-weeks
    • Every 7-weeks
    • Every 8-weeks
  3. That's it! Just sit back and let Autoship do all the work for you and your pet.


Q: Is there any obligation to enroll in auto-ship?

A: None at all! With Autoship, you can make changes before your order is processed. Autoship orders are processed every Friday for the upcoming week.

Q: How far in advance can I skip a delivery?

A: By 10 pm Pacific on the day before your Autoship order is scheduled to process. To find the date of processing, go to Manage Autoship in your account, and click Manage this Autoship to view the next order date. 

Q: How do I add or remove items or change the frequency of a recurring order?

A: Select Manage my Autoship and make the desired edits to your order. Once you’re satisfied with your change, click Save this Autoship.

Q: Can I have my Autoship delivered during the weekend? 

A: At this time, frozen orders are shipped Sunday-Thursday. Dry goods orders are shipped Sunday-Friday. we do this to ensure frozen orders arrive on time, and are not delayed over the weekend by our shipping carriers. We apologize for any inconvenience.

Q: Can I pick up my autoship order in a JustFoodForDogs Kitchen or Pantry?

A: We do not currently offer autoship options for in-store pickup. You may schedule a recurring order directly with one of our Kitchen or Pantry locations. Click here to find a retail location near you. (Petco and Pet Food Express excluded.)

Q: Is there a discount if I sign up for an autoship?

A: Yes! First-time autoship customers will receive 35% off of the first autoship order plus 5% off recurring autoship orders.

If you have had an autoship previously and you sign up for a new autoship, you are eligible for 5% off recurring orders (discount not applicable to the first order.) 

All autoships include free shipping.