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Frequently Asked Questions

We want to be partners in the health of your pets, be completely transparent, and share our knowledge. Below you will find answers to some of our most asked questions. Wondering about something you don’t see here? Please don’t hesitate to contact us and our team of experts will get back to you as quickly as possible.

Yes. Each of our canine daily diets have gone through Evidence-Based Research at a major university. Since day one, we have balanced our food to National Research Council (NRC) standards. The NRC reports directly to the FDA and is the most up-to-date authority on nutritional guidelines. Our feline recipe is formulated to meet the 2016 AAFCO nutritional profiles for feline maintenance.

The easiest way to feed fresh is to get into a cycle of freezer to refrigerator to bowl. Remove the package from the freezer and defrost in the refrigerator (preferred), or immerse in cold water. Store in the refrigerator in a glass or plastic container and then serve the recommended amount. JustFoodForDogs lasts for a year when frozen.

You want to think about your dog’s fresh food the same way you do your own. An hour, or even two is not going to be a problem, but if you accidentally leave it out overnight, it should be thrown away.

Our only preservative is the freezer. We do not add any preservatives at all.

Real, unprocessed, bioavailable, and nutrient-rich ingredients in their natural state. Our meats are inspected and approved by the USDA for human consumption, and all of our ingredients are the same as you would find in a restaurant or grocery store. In fact, we use the same premium suppliers as the restaurant industry to source the highest quality ingredients for our meals.

It is nearly impossible for pets to get all of the nutrients they require daily from food alone. Any pet food must have added supplements if it is intended to be used for long-term feeding. Our food is balanced to standards established by the National Research Council (NRC), and then tested through AAFCO feeding trials. Unlike typical dog food, the supplements we use are high-quality nutrients intended for human consumption, which provides much greater bioavailability.

Carbohydrates can be an excellent source of energy when that carbohydrate is from a whole-food, human-grade source. We believe feed-grade carbohydrates and grains must be avoided at all cost, due to possible contamination with toxins from an unregulated production system. We also offer grain-free and gluten-free diets for dogs who may have those associated sensitivities

Dogs are not true carnivores. They can actually live without meat in their diet, although we believe a diet containing high-quality meat is much better for them. We include fresh vegetables and fruit which provide excellent sources of antioxidants, omega-3 fatty acids, glucosinolates, thiocyanates, and a variety of vitamins.

All of our recipes are completely balanced for long-term feeding and do not need multi-vitamins added.

As a general rule, no more than 10% of your dog’s caloric intake should come from treats.

The correct serving of fresh food should keep your dog healthy, happy and fit. If your dog is gaining unwanted weight, simply reduce the volume of food by 5-10% until they reach the desired weight. Just like people, all dogs have their own metabolism, so it is impossible to know how much each dog should consume just by knowing their weight. It can be a process, and as their pet parent you are in the best position to judge the results.

Our food is crafted by hand in our open-to-the-public Kitchens that you can visit, as well as in our own Kitchens in Irvine, California and New Castle, Delaware.